医疗从业者向患者传达信息的方式与传达的信息一样重要
[Travaline JM, Ruchinskas R, D'Alonzo GE,Jr。医患沟通:原因和方式。[J]中华骨科杂志,2005,31 (1):13-18. [/ref]。患者在沟通方面有两个基本需求Ong LM, De Haes JC, Hoos AM, Lammes FB。医患沟通:文献综述。[j] .社会科学与医学1995;40(7):903-918.]。了解自己的诊断/病情的患者更有可能承认自己的病情
健康问题,了解所涉及的治疗并改变他们的行为。因此,有效地传递信息对患者的理解和依从性至关重要。研究已经确定了一些沟通的关键要素是建立医患关系的基础。 These include verbal and non verbal communication, empathy, patient centred care, efficient transmission of information, good rapport, and collaborative and patient centred care [Haskard KB, White MK, Williams SL, DiMatteo MR, Rosenthal R, Goldstein MG. Physician and patient communication training in primary care: effects on participation and satisfaction [corrected] [published erratum appears in HEALTH PSYCHOL 2009 Mar;28(2):263]. Health Psychol 2008 09;27(5):513-522.]. Below is a visual representation of the most effective methods of communication [[Image:Effective Communication Cycle.jpg|frame|center|150x70px]]